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FOR ALL YOUR RESERVATIONS, REMEMBER TO READ OUR GENERAL CONDITIONS OF SALE.

Please see our terms and conditions of sale.

HOW TO BOOK LESSONS ?

  • Online via our website by secure credit card payment (click on our different caddies). A minimum of 5 days lessons is requested to book online. You will pay the total amount of your order online and receive the booking confirmation with the E-tickets by e-mail. You must print the E-ticket(s) and present it to your ski instructor(s) on the 1st day of lesson.
  • By e-mail: please, use the contact form to send us your request. Specify the date of your stay and the type of lessons. We will send you an estimate by e-mail containing an online payment link by bank card. We ask the total amount to be paid by credit card at the reservation. Once your payment has been processed (within the deadline fixed) you will receive a booking confirmation with your E-tickets by e-mail. You must print your E-ticket(s) and present it to your ski instructor(s) on the 1st day of lesson.
HOW TO BOOK SUPERVISED LUNCH ?

Please follow the above steps:
  • 1) Book your children's lessons online via our website (use the different caddies)
  • 2) Send an email at: info@esf-latania.com with the following information: full name(s) of your child, dates and number of days chosen (it must be consecutive days: 5 or 6 supervised lunch). Please include your confirmation of order online of lessons.
  • 3) Once we have received your request we will send you the booking confirmation of supervised lunch by email. (we ask the full amount to be paid on site by cash)
We wish you a pleasant stay in our ski resort.

In order for the ski school to run efficiently we would ask you to adhere the following rules:

THE SUCCESSFUL RUNNING OF OUR LESSONS DEPENDS ON YOU AND OUR INSTRUCTORS.

  • Please arrive in advance at the meeting point indicated on your lesson card. 
  • Participants must have their lesson card with them at all times, for both private and group lessons. Please keep your liftpass in your left jacket pocket as this facilitates going through the liftpass control. 
  • Clients must not be totally reliant on their instructor. Lessons require a certain level of independence whilst doing the exercises and taking care of personal security.

PLEASE SUPPLY THE APPROPRIATE EQUIPMENT FOR YOUR CHILD'S LESSON.

Equipment hire is not included.
  • Children must come to lessons with their own equipment (skis, snowboard, boots and helmet).
  • Remember to buy a liftpass if your child needs one for his lessons. 
  • Wearing a helmet is strongly recommended for your child.

IMPORTANT INFORMATION

  • Christmas, New Year and February French school holidays are a busy time. Book your tuition as soon as possible.This will save you precious time when you arrive at the resort.
  • We reserve the right to modify programs and timetables during the season. 
  • Our instructors are not responsible for bad weather conditions or for technical problems concerning the ski lifts. 
  • The length of lessons can be reduced for reasons beyond our control and no reimbursement will be made. (see our general conditions of sale)

INSURANCE

Ski school clients are not insured by the ESF. To avoid the risks and expense associated with an accident, we advise you to take a Carré Neige "Alpin" (insurance coverage during your stay) or Carré Neige "Integral"  (insurance coverage before and during your stay)

FREQUENTLY ASKED QUESTIONS

- What insurance do I need ?

Ski school clients are not insured by the ESF, we advise you to take:
Carré Neige "Alpine": insurance coverage during your stay
Subscription through our "Insurance Carré Neige" section.
- Carré Neige "Integral": insurance coverage before and during your stay 
Subscription before your stay through our "Insurance Carré Neige" section.

To know more: www.carreneige.com

- What happen in case of cancellation ?

Cancellation of a booking more than one fortnight preceding the start of the service:
  • If further to your online purchase you have subscribed to your own cancellation policy (in particular the one proposed by the E.S.F. during your on-line purchase), please refer to the terms and conditions therein.  
  • If you have not subscribed to a cancellation policy and in the event of force majeure on presentation of proof in relation thereto: the E.S.F. will reimburse the sum that you have paid less expenses (10% of the transaction with a minimum of 20 euros).
  • In the absence of force majeure: the ESF will reimburse the sum that you have paid less expenses (10% of the transaction with a minimum of 20 euros) to which will be added compensation for breach of contract (10% of the transaction with a minimum of 20 euros).

- What payment methods do you accept ?

Our online booking system accept all types of credit card except Diner's card.

- I can't reach to the payment web page after booking my lessons ?

We recommend that you reduce the security level of your browser and temporarily disable your firewall during your booking online.

- As regards the children's supervised meals, what happen in case of food allergies ?

In case of diet or food allergies, please inform the ESF La Tania when booking the supervised meals we will then send you a health form by email. We also ask you to inform the children's ski instructor as well as our ESF staff on site.
According to their needs, a special room is dedicated to children who need to rest or play.

- My children will reach 3 years old shortly after our stay in La Tania. Do I need to book him/her in a nursery or can I book him/her at the Club Piou-Piou ?

We can't take children under 3 years old. You have the possibility to book them in the nursery "La Tanière des Croés". However, according to certain periods, we invite you to come to the ESF desk of La Tania and ask for a trial day into the Club Piou-Piou. It will be possible for your children to attend 1 half-day lesson into the Club Piou-Piou. (upon availabililty)

- Ski equipment is included ?

NO ski or snowboard equipment is provided by the ESF.

- I cannot understand messages when I try to book online ?

  • Group lessons and private lessons are fully booked : it means that you missed the closing date to make your booking (the onling booking is closed 8 days before the 1st date of lesson.) You should contact the ESF and we will provide you with information about our remaining availability or it's possible that you choose the wrong category according to pupil's year of birth. 
  • The pupil's age does not correspond to the lesson : We calculate the number of month between the date of birth and the date of lesson to check if the selected lesson correspond to your children's age. For the Piou-Piou level, children needs to have between 36 and 47 months and for Ourson level childrens need to have at least 4 years old. 
  • Any lessons sales correspond to the pupil's age : Try to select Saturday for the date of the beginning of your stay to check if they're not other possibilities.